PowerBill®

Privacy Policy

Cookies

When you access this website a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you need to log in, several cookies are also set up to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We do not sell, rent, or share your email address with third parties except where required by law.

How long your data is retained

For users that register on the website, plugins that run in the background may assist the storage of the personal information for your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Form submissions may be checked through an automated spam detection service.

Email Subscriptions

When you sign up for a free subscription, we collect your email address so we can send you the updates or content you have requested. We will not share your email address with third parties and will not use it for any other purpose without your consent. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us. We retain your email address until you unsubscribe or request its deletion.

Terms & Conditions

Effective Date: 10 September 2024

Welcome to the PowerBill® platform (“I”, “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and web application located at https://powerbill.app (the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Service.

1. Use of the Service

You must be at least 18 years old to use the Service due to the possibility of pursuing legal consequence from the use of this service.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. User Content

You retain ownership of any content you submit, post, or display on or through the Service (“User Content”). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of operating and improving the Service.

You agree not to upload or share any content that is illegal, offensive, or violates the rights of others.

3. 🔒 Privacy

Your use of the Service is also governed by our Privacy Policy which explains how we collect, use, and protect your personal information.

4. 🚫 Prohibited Activities

You agree not to:

Use the Service for any fraudulent or unlawful purpose.

Interfere with or disrupt the integrity or performance of the Service.

Attempt to gain unauthorized access to any part of the Service or its related systems.

5. Intellectual Property

All content and materials on the Service, including text, graphics, logos, and software, are owned by or licensed to Steven as a Service and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

6. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or secure. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

7. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Australia, without regard to its conflict of law principles.

9. Contact

If you have any questions about these Terms, please use the contact form at: https://powerbill.app

Data Protection

Your Data. Your Choice. Your Power.

PowerBill exists to empower consumers, not energy companies. Your data stays yours – always.

To answer the question of How PowerBill Protects Your Data, it is imperative for you to know that PowerBill® is designed to protect your privacy from the ground up, and it starts from when you upload your raw meter data, where all personal identifying information (NMI and account number) is immediately removed.

We believe electricity comparison should be accurate, transparent, and safe – without requiring personal details or exposing your information to third parties.

How PowerBill Protects Your Data – Details

We Never Share or Sell Your Data

PowerBill does not:

• sell your data.
• share your data with energy retailers.
• provide your data to third‑party marketers.
• use your data for advertising.
• use your data to influence plan recommendations.
• Your information stays private.

We Only Collect One Thing: Your Email

PowerBill only asks for your email address as your access link and receipt is emailed to you.

• No name.
• No phone number.
• No address.
• No household details.
• No marketing lists.
• No tracking profiles.
• Your email is used once to send your requested information – and nothing more.

Your Smart‑Meter Data Stays With You

Your smart‑meter file is used only to:

• calculate your bill.
• compare plans.
• show you accurate results.
• It is not stored, not shared, and not linked to your identity.

No Retailer Access. No Commissions. No Influence. PowerBill is completely independent. We are not affiliated with any energy distributor or retailer, and we do not earn commissions when you switch plans.

This means:

• no sponsored plans.
• no preferred retailers.
• no commercial bias.
• Your results are based solely on your real usage, not on financial incentives.

Why This Matters

Most comparison services collect:

• your name.
• your address.
• your phone number.
• your email.
• your usage estimates.
• your switching behaviour.
• a copy of your bill.
• …and then share or sell that data to energy retailers.
PowerBill does the opposite. We protect your privacy – and give you accurate results without compromising your information, so you can be confident in how PowerBill protects your data.